Shipping policy
🪐 Shipping Policy — SolfulSolars
At SolfulSolars, every piece is made to order. This means your item is created specifically for you once your order is placed.
⏳ Processing Time
Orders typically take 2–5 business days to be produced before shipping.
During high-volume periods (drops, holidays), processing times may be slightly longer.
🚚 Shipping Time
Once your order is shipped, estimated delivery times are:
- United States: 3–7 business days
- International: 7–21 business days
Shipping times may vary depending on location, carrier delays, or customs processing.
📦 Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update.
🌍 International Shipping
International orders may be subject to:
- Customs fees
- Import duties
- Taxes
These are the responsibility of the customer and are not controlled by SolfulSolars.
⚠️ Delays & Issues
We are not responsible for shipping delays caused by:
- Carrier issues (USPS, DHL, etc.)
- Weather or global events
- Incorrect shipping information provided at checkout
If your package is significantly delayed, feel free to contact us and we’ll help investigate.
📍 Incorrect Addresses
Please double-check your shipping address before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
📩 Contact
If you have any questions about your order, contact us at:
solfulsolars@gmail.com